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Hylance

Community manager for your accounts: reply for one month

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Community manager for your accounts: reply for one month

About this service

A customer who asks in messages and does not get a reply goes to your competitor. We assign you a manager who follows your accounts daily and speaks in your brand voice. Includes: - Replying to comments and messages during the agreed working hours - A ready reply guide for frequent questions, approved by you before starting - Forwarding complex inquiries and complaints to the responsible staff member immediately - Monitoring negative comments and handling them calmly before they escalate - A weekly summary of the most common customer questions, for use in your content and products Duration: thirty days for two accounts.

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